Privacy Policy

AuralSolutions Global Ltd., Registered office in 1503 – 955 Marine Drive, West Vancouver, V7T 1A9, BC, Canada; with Business Number: 786934828.

Owner's email address:

Because the installation of third party cookies and other tracking systems through the services used in this application cannot be technically controlled by the owner, any specific reference to cookies and tracking systems installed by third parties should be considered as indicative. For complete information, please refer to the privacy policy of the respective third party services listed in this document.

We may collect the following information:

• Name and surname
• Contact information, including email address, phone number, etc.
• Demographic information such as zip code and geographic location.
• Your IP address and details of your operating system, such as the name, version and browser you are using.
• Other information of statistical interest.
• To improve the quality of our service, calls and conversations may be recorded.

We need this information to understand your needs and provide better service and, in particular, for the following reasons:

• Internal record keeping.
• We use the information to improve our products and services.
• On occasion, we may also use your information to contact you for market research purposes or to resolve any issues related to our website or services.
• We may contact you by e-mail.
• We may use the information to customize the website according to your interests.

Please note: We will never sell or distribute your email address or any of your information to any third party. We have a strong anti-SPAM policy.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Although no system is perfect, we strive to improve security at the highest possible level.

A "cookie" is a small text file of up to 4Kb for which you request permission to be placed on your computer's storage system. Once you agree (through your browser preferences), the file is added and the cookie helps analyze web traffic or lets you know when you have visited a particular website.

We use traffic log cookies to identify which pages are being used. This data helps us analyze web traffic and improve our website and service to our customers. We only use this information for statistical analysis purposes.

Overall, cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This could prevent the full functionality of the website.

In addition to what is specified in this document, the user can manage cookie preferences directly from his or her own browser and prevent, for example, third parties from installing cookies.

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge / Internet Explorer

Our website may contain links to other sites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

At AuralSolutions Services we respect your privacy and therefore:

Under no circumstances will we sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

At AuralSolutions we are committed to protect the privacy and confidentiality of our clients' information. We apply strict data privacy control measures to ensure that we do not disclose any customer information to third parties.

All customer data is stored in a secure location, and access data is stored in encrypted form to ensure confidentiality.

Thank you for visiting our website and for using our services, and thank you for your trust in our commitment to protect your privacy and confidential information.

We use the following payment gateways to process your electronic payments to us and will be subject to their respective privacy policy:

• Stripe: View Stripe's Privacy Policy
• GoCardless: View GoCardless Privacy Policy

When you visit our site for the first time, the cookie information bar appears at the bottom of our site with your privacy preferences. You can edit your privacy preferences by reopening the cookies tab from the Cookie icon on the bottom left of the window. You can also see our cookie policy.

At any time, you have the right to review, retrieve, anonymize and/or delete, in whole or in part, the data stored on the website. Just contact us with your request.

If you believe that any information we have about you is incorrect, incomplete or copyrighted, please contact us from our contact page. We will promptly correct any information found to be incorrect.